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FAQ
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Will I receive the same pot in the picture?No. Our pot are handmade products, there are not two identical pots. However, we sort them by similar colors. So, you will receive the similar pots as pictured.
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Will I receive the same plant in the picture?No. You will receive the similar size and appearance in the picture. But might not be the same one.
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How are my plants shipped?The plants will be shipped bare root, no pot and soil included. Please be aware the plant may lose its color, stretch, become dehydrated, leaves may fall off, and clusters may separate during transit due to being in a package without sunlight. I do my best to carefully package each plant individually and ensure plants arrive quickly and safely.
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How long does it take for my order to ship?If no plants included, we will try our best to dispatch all orders within 1 working day after we receive payment. Otherwise, please allow 3 days to properly dry the the plant before shipment to avoid rot.
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Do you offer free shipping?Yes, we offer free shipping for orders over $150. But only for the orders ship within Auckland.
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Where are you shipping the pots or plants from?Your plants are shipped from Auckland, New Zealand.
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Do you ship outside of New Zealand?No, New Zealand only.
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What if I have an issue with my order?Please email us within 72 hours of your order being delivered. Please email me at meithepotsbewithyou@gmail.com and I will reply to you within 24 hours.
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我将收到的花盆与图片展示是同一个花盆吗?不是。我们的花盆都是手作花盆,没有两个完全一样的盆。不过我们将颜色接近的盆分成了不同颜色组,因此您将会收到与图片展示颜色和形状接近的花盆。
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我将收到的多肉与图片展示是同一个多肉吗?No. You will receive the similar size and appearance in the picture. But might not be the same one. 不是。您将会收到与图片展示大小与状态接近的多肉,但可能不是同一盆多肉。
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